You've spent your day
taking care of patients.

Saving lives. Making decisions.
Putting patients first.

The final patient
has left.

The office, after hoursIllustrative time

But your workday
isn't over.

There is still a practice to look after.

Claims to submit.

Rejections
to resolve.

IOD reports
to file.

Payments
to reconcile.

Accounts
to follow up.

Balances
to recover.

And tomorrow,
it starts again.

What if you didn't
have to do it all?

How Data-Med handles the work

Practice support
Prepare & submit
Resolve & follow up
Reconcile & review
One coordinated workflowFictional examples
PracticerecordDM-014

Medical Aid Claim

R 3 250.00 claimed

Awaiting Submission

Consultation recordSubmitted 14 Oct
Supporting documents3 attached

1 / 6

Claims to submit.

We capture patient information, code, check and submit your medical aid claims within 48 hours, so your day ends with the consult, not the paperwork.

PracticerecordDM-027

Claim Rejected

R 1 840.00 to resubmit

Follow-up Required

Benefit queryRef CLM-20417
ResponseDue in 2 days

2 / 6

Rejections to resolve.

When a claim comes back, we find out why, correct it and resubmit it, so a rejection doesn't sit in a pile until it expires.

PracticerecordDM-038

IOD Report

R 2 960.00 pending

Outstanding

Report checklist4 of 5 done
Supporting report1 pending

3 / 6

IOD reports to file.

Injury-on-duty accounts go through the Compensation Fund, RMA or FEM. We prepare and file them and follow them through, so you don't have to learn three systems.

PracticerecordDM-042

Payment Reconciliation

R 12 480.00 allocated

Pending

Remittance reviewReceived 16 Oct
Payment allocationIn progress

4 / 6

Payments to reconcile.

We match every remittance to the claim it pays and flag what's short or missing, so you know exactly what's been paid.

PracticerecordDM-056

Patient Account

R 685.00 queried

Query Received

Statement enquiryRef ACC-3381
ReplyDue today

5 / 6

Accounts to follow up.

We handle patient accounts and queries for you, so your rooms can focus on patients, not statements.

PracticerecordDM-063

Ageing Accounts

R 8 215.50 outstanding

Review Required

Outstanding balance review12 accounts 90+ days
Follow-up listPrepared

6 / 6

Balances to recover.

We chase outstanding balances, including RAF accounts, before they age, so what you earn reaches your practice.

Swipe sideways for all six examples.

Illustrative documents. No real patient information.

1 / 6

DM-014 · Medical Aid Claim

Claims to submit.

We capture patient information, code, check and submit your medical aid claims within 48 hours, so your day ends with the consult, not the paperwork.

2 / 6

DM-027 · Claim Rejected

Rejections to resolve.

When a claim comes back, we find out why, correct it and resubmit it, so a rejection doesn't sit in a pile until it expires.

3 / 6

DM-038 · IOD Report

IOD reports to file.

Injury-on-duty accounts go through the Compensation Fund, RMA or FEM. We prepare and file them and follow them through, so you don't have to learn three systems.

4 / 6

DM-042 · Payment Reconciliation

Payments to reconcile.

We match every remittance to the claim it pays and flag what's short or missing, so you know exactly what's been paid.

5 / 6

DM-056 · Patient Account

Accounts to follow up.

We handle patient accounts and queries for you, so your rooms can focus on patients, not statements.

6 / 6

DM-063 · Ageing Accounts

Balances to recover.

We chase outstanding balances, including RAF accounts, before they age, so what you earn reaches your practice.

20+ years. 25+ practices. Let's talk about yours.

Let's talk about your practice
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Rendered theatre and office

Your patients are your priority. Your accounts are ours.

Medical billing & account recovery — done right.

Keep scrolling

Chapter 01 · After the consultation

The consult ends. The account begins.

We act as a trusted extension of your practice, managing medical billing, patient accounts, and outstanding collections — so you get paid while focusing on patient care.

01 / 05Submitted

On its way within 48 hours.

Patient and membership details are verified, the correct tariffs are applied, and the claim is submitted within 48 hours — medical aid, PMB, IOD, RAF and more.

  • Patient information verification
  • Medical scheme tariff and rate alignment
  • Compliant, accurate submissions
48hours
Practice recordDM-014

Medical Aid Claim

R 3 250.00 submitted

Submitted
Consultation recordSubmitted 14 Oct
Supporting documents3 attached

FICTIONAL RECORD

02 / 05Rejected → resolved

Rejections don't sit in a pile.

Verification, the right tariff, a compliant submission and a follow-up. Avoidable rejections are worked, not left.

  • Timely and professional account follow-ups
  • Out-of-scheme billing management
  • Queries handled by experienced team members

Before

Practice recordDM-027

Claim Rejected

R 1 840.00 to resubmit

Follow-up Required
Benefit queryRef CLM-20417
ResponseDue in 2 days

FICTIONAL RECORD

After

Practice recordDM-027

Claim Resubmitted

R 1 840.00 resubmitted

Resubmitted
Benefit queryRef CLM-20417
ResponseAccepted

FICTIONAL RECORD

03 / 05Injury on duty

IOD & statutory claims, end to end.

COIDA, RMA, FEM and SAPS claims — documents, Gazette rates and active follow-ups.

  • RMA, FEM and COIDA claim handling
  • SAPS documentation coordination
  • Gazette rate compliance and updates
Practice recordDM-038

IOD Report

R 2 960.00 lodged

In progress
Report checklist4 of 5 done
Supporting reportLodged with the fund

FICTIONAL RECORD

04 / 05Reconciled

Every payment, accounted for.

Statements and reconciliations show what was submitted, what was paid and what is still open. Usually monthly, sooner when you ask.

  • Monthly statements & reconciliation
  • Ageing accounts reviewed and followed up
  • Accurate locum income and billing reports
Practice recordDM-042

Payment Reconciliation

R 12 480.00 allocated

Reconciled
Remittance reviewReceived 16 Oct
Payment allocationAllocated

FICTIONAL RECORD

Practice recordDM-063

Ageing Accounts

R 8 215.50 reconciled

Reconciled
Outstanding balance reviewReconciled
Follow-up listClosed

FICTIONAL RECORD

05 / 05Paid

Improved cash flow. More time for patients.

We take on the account work so the practice can stay with patient care. Fees follow funds actually recovered, not amounts merely claimed.

  • Reduced administrative and staffing costs
  • Flexible and transparent fee structures
  • Preferential rates for group practices
Empty modern office with no people present.
How it works

A structured, compliant process.

From the first call to the monthly statement.

2002

Established

Data-Med CC has provided medical billing and claim settlement since 2002 — 20+ years.

01

Practice onboarding

Practice, HPCSA and billing details, with a defined scope and reporting you can read.

02

Claims & billing management

Medical aid, PMB, IOD, RAF and more — submitted within 48 hours.

03

Active follow-ups & recovery

Tracking and follow-up that keeps the trust between the practice and its patients.

04

Reporting & support

Monthly statements and reconciliation, and a person to call when a number needs explaining.

In numbers

Trusted by practices who'd rather be with patients.

20+

Years in business — established in 2002.

25+

Client practices across surgical, allied and general practice.

48h

Claims submitted within 48 hours.

Neurosurgeons & spine surgeonsOrthopaedic surgeonsOrthotistsPhysiotherapistsGeneral practitionersAnaesthetistsHospitals & day clinicsAllied health professionals
What we handle

The full financial lifecycle of every account.

Medical billing, claims and account recovery for practices — and the patients and funds attached to those accounts.

Debtors management

Professional oversight of patient accounts, with accurate billing, timely follow-ups and recovery.

Patient information verification

Membership and patient details checked before a claim goes in, so avoidable rejections drop.

Out-of-scheme billing

Out-of-scheme accounts managed against scheme rules and the tariffs that apply.

Scheme & tariff management

Scheme rates and tariffs kept current so submissions stay compliant.

Claim processing & follow-ups

Submission, tracking and follow-up aimed at a shorter wait for payment.

IOD & statutory claims

IOD, COIDA, RMA, FEM and SAPS claims, including documents and follow-ups.

Our pricing approach
Fees based on funds successfully recovered — not on amounts merely claimed.

No single tariff for every practice. Group practices can ask about a preferential structure. No hidden charges.

Data-Med has managed the administrative side of our orthopaedic practice for years now. Our administrative system was in total disarray at the time we approached them. As a result of these inefficiencies, patient debt was escalating and practice cash flow had become threatened. Data-Med analysed our systems and was given a mandate to institute change. Less than a year later, the practice cash flows improved and patient debt was at an all-time low.

Having seen such a radical improvement occur in our practice, I have absolutely no hesitation whatsoever in recommending Data-Med. They are a highly professional team with many years of experience. With Data-Med managing our administrative functions, I can focus best on providing excellent healthcare for my patients.

Orthopaedic surgeon
Let's talk about your practice

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Or book directly: open the Teams booking page. Weekdays 08:00–16:30, 30 minutes, with at least 24 hours' notice.

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Office hours are Mon–Fri 08:00–16:30. Windows stay inside that day. Send this to us on WhatsApp or email and we'll call you back.

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Current billing setup